Shipping policy

4. Shipping Policy

Order Processing Time

All orders are processed within [INSERT NUMBER, e.g., 1 to 3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification email once your order has been shipped.

Available Shipping Methods

Shipping charges for your order will be calculated and displayed at checkout. We offer:

• Standard Shipping: Estimated delivery in [INSERT NUMBER] to [INSERT NUMBER] business days.

• Express Shipping (if applicable): Estimated delivery in [INSERT NUMBER] to [INSERT NUMBER] business days.

Order Tracking

Once your order has shipped, you will receive an email notification from ziteny containing a tracking number you can use to check the status of your delivery. Please allow up to 48 hours for the tracking information to become active in the carrier's system.

International Shipping

We offer international shipping to [INSERT COUNTRIES/REGIONS, OR STATE "worldwide"]. Please note: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. ziteny is not responsible for these charges if they are applied; they are your responsibility as the customer.

Delivery Issues

If you have not received your order within the estimated delivery timeframe, or if your order arrives damaged in any way, please contact us as soon as possible at help@ziteny.com with your name, order number, and a photo of the item’s condition (if applicable). We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.